Pam in Ames, IA
As the technicians were leaving after my fall furnace tune-up, I was cleaning my windows and I couldn’t get a window back in its track properly. I quickly asked them if they were any good with windows as I was feeling desperate that the window wasn’t going to go back in at all. They both walked over quickly to offer some help when I suddenly got it. I was so thankful that they even just gestured to help by walking over to look at the window before they left since I was suddenly in a real pinch and starting to panic. Very appreciative of their helpful spirit.