Archives: Reviews

“Kind, efficient, knowledgeable, helpful and just superb! Tyler Jansen was just what I needed when my HVAC and other equipment conspired to ruin our trip departure for Italy. I was at my rope’s end, but C and K restored my sanity, even if they couldn’t save the trip. So grateful!”

– katherine n.

“Today I had my bi-annual heating / air conditioning checkup with Ethan Anderson. He is one of the nicest most personable service techs we have ever had the experience working with. As the face of your company dealing with customers you have an excellent employee!

Thanks
Jim Butenhoff”

– Jim B.

“We had C&K put in a new bathroom in our basement. They tore out an old shower stall and laundry sink and replaced them with a full-size shower, vanity, sink and toilet. We didn’t have much room to work with, but Mike Fowles and Erich Hites were able to get everything to fit and made it functional. Everything was installed perfectly and looks very nice. In addition to the plumbing work, they put up stud walls, insulation, drywall, painted, put down vinyl flooring and did the trim work. Everyone from C&K was very pleasant to work with. Thank you.”

– Camille C.

“Jack is the best! His expertise makes you feel confident that the hvac system is at peak performance and is going to continue to be reliable.”

– Charlotte D.

“Cameron Tritle was amazing and very respectful. Fixed the problem. Appreciate it, most definitely recommend him
And the business”

– Kelly B.

“He checked everything out before he replaced it and then gave us our options and explained them very well didn’t excellent job of installation cleanup”

– Sandy G.

“I am on the spring/fall air conditioner and furnace program with C & K. Logan did a great job tuning up my AC today and replaced the furnace filter. I really appreciate my technician taking the worry out of having a warm house in the winter and a cool one in the summer. And if something unexpectedly does require attention,they are fast and great with repairs!”

– Sandra R.

“C&K has the best equipment and the best customer service. I chose them two years ago and couldn’t be happier. New AC unit and new furnace are working beautifully! The technicians are all super friendly, knowledgeable and on time for appointments. Fantastic service!”

– John S.

“Arrived as scheduled. Friendly and professional. Installation of an improved air filter system on the furnace was completed in good time. All debris was removed and the work area cleaned. Have used C&K for over 10 years and always satisfied with service and products.”

– Ronald V.

“Trevor and Gabe were FANTASTIC! Very polite, professional, careful and clean. They were great at communicating throughout the installation, and very patient teaching me the new thermostat and ecobee app. I would highly recommend C&K, Marty, Trevor and Gabe!!! Thanks for a great experience!”

– Neena B.

“Randy, Trevor, and Gabe provided outstanding same-morning service for replacement of our water heater. Supervisor Randy visited first, and confirmed replacement needed. Installers Trevor and Gabe arrived later that morning, and replaced the water heater in approximately one hour.

We’ve used C and K for nearly twenty-five years: I highly recommend them!”

– Kevin M.

“They were very efficient with repairing the damaged PVC pipes connected to my HVAC unit; I wasn’t expecting this to get done so quickly! Thanks much.”

– Jay Y.

“He was here the day before to check my AC and I asked him to check my sump pump which he did. Both the pump and the battery back up were not working and he gave me options and I selected the option I wanted and he arranged that they would return today. Both men were very friendly and they cleaned up and removed all of the old equipment and made sure the lights were turned off. I really appreciate there attention to details as I am not able to do the stairs.”

– Corinne B.

“Jack was very efficient and explained everything he was checking with our air conditioning system. Also explained thoroughly what we needed to do to keep the AC in best working order.”

– Marvin H.

“Technician was very polite, discreet, and pleasant. We’ll see how the pump works when it is in use (this is a back up pump). Hope it works well.”

– Ana V.

“Will Scott is a great HVAC technician, and was able to detect the problem right away, and gave me a few options in the quote which was reasonable and great. Greatly appreciate your services- Steve – Quality Inn & Suites, Ames, Iowa.”

– Steve D.

“He answered my questions, gave necessary instructions concerning the furnace and assisted remove a stuck water hoes attachment. I would recommend him to others for the job well done.”

– Mary A.

“Luke was early for the appointment which was great. He was very thorough, completed the installation quickly and overall the installation was professionally done – we are very pleased with his work and would recommend him to others.”

– Jim P.

“Will did a great job expaining to me what was going on with our furnace, and found a major issue with our water heater that we hadn’t even known was broken. It was actually the cause of our high CO levels. So thankful he was thorough!”

– Kelley M.

“Luke spent a lot of time to track down the source of our faucet problem. He was thorough, knowledgeable, and courteous. I have found C&K to be reliable and good to work with.”

– Tom M.

“Luke spent a lot of time to track down the source of our faucet problem. He was thorough, knowledgeable, and courteous. I have found C&K to be reliable and good to work with.”

– Tom M.

“Sean was excellent. On-time, professional, and freindly. We really appreciate Sean’s work. Thanks!”

– Dale O.

“As usual, top professional and friendly service by Shaun. Can’t go wrong to have C&K techs fix your problem plumbing and heating issues.”

– Louisa T.

“I received same day service which is much appreciated. Problem was determined quickly and repair done efficiently. Always find the techs to be expert as well as pleasant.”

– Karen J.

“Our C&K serviceman was Cameron Tritle. Cameron arrived on time, offered a pleasant greeting, confirmed what he was there to do, and quickly assessed the situation and commenced work. Cameron answered all our questions. The work assigned to Cameron was work that involved complying with city codes so when he was not absolutely sure he would check with the office to confirm if what he was thinking was correct. We appreciate and respect a serviceman that will take the time and check with others to ensure the work is done correctly. Cameron is a good communicator and professional in the completion of tasks assigned.”

– Scott J.

“Wow, we are so impressed by C and K! We had an emergency repair, involving a broken gas valve. Jack came in the evening after hours, and he fixed it that night. He was so nice and helpful. The next day C and K called and told us they found a way to save us some money, so we even received a partial refund! C and K is honest, efficient, and employees great people. We couldn’t be more impressed!”

– Ryan B.

“Trevor replaced the Furnace and AC at father in laws house in Ogden, he was professional and great to work with.

Work done without incident and everything is working fine.”

– Scott M.

“Trevor and Gabe did an excellent job! They showed up on time and worked hard all day. They spent time explaining the system to us. Trevor recommended the Ecobee thermostat and we are happy he did! Thank You to them for making our experience positive! Barry was very helpful guiding us through our journey of selecting the correct product for our needs. He even made two trips to our home the day of the install since we decided later in the day to purchase the Ecobee thermostat! Entire job well done!”

– Denise N.

“Three faucets were replaced.
The work was done in a timely manner, and every indication was that he knew what he was doing.”

– Marvin & Janet B.

“Ethan’s service was excellent. This survey site needs improvements. It took three tries to submit this.”

– Lora L.

“Trevor Carlson and his associate did a great job installing a garage heater for us. They asked appropriate questions in order to complete installation to our satisfaction. They were easy to work with and they cleaned up when done which is much appreciated.”

– Barry A.

“Due to the tricky nature of gas pressure requirements associated with tankless water heaters, I decided to have C and K come and due an assessment and Barry came out to look at our requirements. In the end, it turned out to be the best thing I could do, we ended up having the Utility company install a larger service line and had to make updates to our internal natural gas distribution piping. In conjunction with the service line installation, Trevor from C and K handled all the pressure regulator installations along with our new tankless water heater. I am pretty picking with my house and quality of Trevor’s work was quite impressive. The installation was professional, clean and of course exceeded all service requirements. In addition, he had to research two technical issues that surfaced during the installation, and he worked through both of those with perfect solutions. As part of the install, he also ran the gas line piping I needed for a generator install. When the generator team came, they had only a simple connection to make for the install. Overall, I would highly recommend the C and K team.”

– Kelly K.

“Logan Maffett was our technician today and we were extremely pleased with our experience. Logan was clean, friendly, prompt, a clear communicator, and thorough in investigating our complaint. He filled us in about our membership options and answered my questions about upcoming A/C checks. If you guys would send Logan every time we’d be very happy campers. Give this young man a raise; he deserves it.”

– Larissa B.

“Sean did excellent work! He took time to research solutions and explain everything to us. He left the areas clean. We appreciate his commitment to doing a great job!”

– Denise N.

“We’ve always been happy with C and K. They’ve been helpful in maintaining our home and office. Communication is good and they work efficiently.”

– Daniel P.

“Trevor did a fantastic job on the furnace and a/c install. Both guys were competent and professional. Fast and very neat… I’m very happy with the quality of the work and their cleanup.”

– David F.

“Joe was punctual, thorough, and helpful with the various items of our hvac system. He offered services and parts replacement but was not pushy.”

– Scott K.

“Jack was very courteous and professional and got the job done despite it being late at night. Thank you Jack!!”

– Jon S.

“Ethan was on time and very courteous and very efficient. I was very happy with the maintenance call in every way.”

– Deb F.

“Great experience! Jack was very professional and kind! You should be proud to have such a great employee! He is the definition of what your company would want from every employee!”

– Jon A.

Karen

Dan did a great job, made sure I didn’t have any further questions, and gave me suggestions to help me prevent further plumbing problems. I want him to do all my plumbing jobs!

-Karen

Quality, efficient,service with courtesy

-Mary

Very nice, efficient, friendly service agent

Went well

-Mary

awesome

Dave was excellent. He was polite, nice and explained what he had done. In all the years we have had C and K here, no one has ever explained what they had done to our furnace or air conditioner.

-Don

Great Service with Excellent Explanation

Very complete examination of our cooling system.

-Campbell’s

Very thorough

Arrived on time. Definitely an expert in his knowledge and took time to inspect more than I ever knew is on your furnace.
Good spring and fall plans.

-Judy

Dennis

Dan was great. Determined the problem and completed a quality job in a timely manner. Her professional.

-Dennis

Jane

Scott was very informative and patient with my questions and explaining everything to me. Will continue to request him for my C&K maintenance person

-Jane

Great

Cameron was very professional and very respectful of us and our property. He wore a mask and booties and gloves. He was very good at explaining the issue we are having. Great experience, send him every time

-Dick

C and k

Service is very professional providing a detailed explanation of the service received.

-Gary

Great Service from Dan Law

Fantastic service by technician Dan Law. Friendly, knowledgeable and efficient.

-John

Great service!

The tech definitely knows what he is doing. Very thorough!
Extremely helpful in providing extra information as well as suggestions and advice.

-KJ

Informative and communicated well!

Service technician was very informative and clear about the work he had completed on our furnace. Really appreciate him taking the time to do that.

-Lewis

Scheduled Furnace Check

Very thorough and friendly technician.

-Larry

Great Service!

He showed me where the furnace damper was and how to adjust it and suggested that I use a filter that wasn’t folded to prevent unnecessary stress on the fan.

-Lisa

Great Experience

Appreciate how the technician was wearing a mask to protect all of us during this global pandemic. David was professional during the furnace checkup and would highly recommend C and K in the future.

-KJ

Awesome Service!

Tony and Trevor were super nice and did an awesome job!

-Paul

Furnace repair

Excellent service, knowledgeable repair staff.

-lisa

Karen Jensen

Prompt, friendly, great work, good explanation of work.

-Karen

Jeanette

Great! Very patient & explained what he was doing & how to change the filter in 3 months.

-Jeanette

Tom

David was extremely courteous, knowledgeable, and good at helping us to understand the ratings of the furnace.

-Tom

Wayde

Great experience! David told me about all the furnace readings which gave me the assurance that he checked everything thoroughly. Awesome job! Also he was masked up and put on shoe protection without me having to ask. He is an asset to your company! Tell him thanks from me!!! Wayde

-Wayde

Great, responsive, friendly service

Cameron came out to repair our furnace that was not working, same day. The communication was great throughout the process. They sent a text and called ahead of time as well as a photo to identify him. He ended up being able to come earlier than expected, which worked great. He was very courteous and knowledgeable and I was impressed by his service. He did not push me into making unnecessary repairs, and got us back up and running. He also recommended some things to think about in the future, to keep our furnace unit running at its best. It’s hard to get good service these days, so thank you, C and K for for doing just that!

-Tami

great service always informed when they’ll be arriving

-Judy

Bowers Work

David was pleasant, polite, and extremely thorough. I appreciate that he seemed to go beyond the basic inspection with suggestions on simple maintenance that I can perform myself. I hope he will be assigned to me in the spring also.

-Gary

Annual Furnace Check

Great Service as always!

-Dave

Great service by a caring, knowledgeable technician

Dave did a great job and was very helpful in answering my questions.

-Dave

Awesome Technician

The technician that came to my house was very friendly. He was very thorough and knowledgeable. I would have him come to my house anytime.

-Laurie

Amy Grinley

Cameron was great! We weren’t happy about having to pay $450+ but his service was good

-Amy

Awesome experience.

David was very professional and knowledgeable.

-Mcgee

Service always great and on time. Representatives courteous and careful in relation to Covid-19

-Meryle

Thorough Inspection

David did great job inspecting, cleaning, and explaining the service that he did.

-Mark

Very knowledgeable

The tech went over everything very well.
We are very satisfied with C & K.

-Jody

Great service

I appreciate the timely service and ease of working with the C&K company for appointments and work.

-Joyce

Ms

Very knowledgeable. Very friendly.

-Joni

Janet

Polite, answered my questions, on time

-Janet

Professional and efficient!!

C&K always sends professional technicians who are courteous and efficient. They always wear PPE, and its nice to get a call before they arrive, along with a text with the name and picture of your technician, so you know who to expect. We use their preventative service 2x a year and are very happy!

-Gould-Matchan’s

Thorough Furnace Check

The technician from C and K worked efficiently and thoroughly. He offered a verbal report summary with specific detail that addressed my questions.

-Barb

Great service

Will did a great explaining how the system works.
He was very courteous.

-Thomson’s

Not on time. EARLY! Who does that?

I had my annual furnace check scheduled for early afternoon today, and got a call from C&K asking if it would be okay if a tech arrived early. Yes, please! Even if I couldn’t accommodate the change, the fact that it was offered speaks to the care C&K provides its customers.

-Gordie

Usual good service

Will was very careful in his assessment of our system, he found a gas pressure that needed to be changed dues to a recently installed gas meter and that the air filters we are using had too high a MERV rating, I wish the prior techs were as good as Will and had informed us of this before we bought a bunch of these expensive filters

-John

Great technican

Great friendly technician

-John

Deb

Cameron and Logan were Great! Answered all my many questions. Love C&K!

-Deb

Great service!

On time, quick, and thorough… as always.

-Phillips’

On time, very courteous,knowledgable

We have always had great service from C&K

-Mary

Great service

Cameron was awesome. Thorough, informative, a great personality, and makes sure job complete and done right. Thank you Cameron!

-Gary

Professional Service

I could not have been happier with the service I received from Will and C & K. Highly recommend them for your heating and cooling needs.

-Barry

Carol

Lovely lovely man; you must be very happy having him on your payroll.

-Carol

Great service!!!

I would recommend C&K highly!

-Marcia

Air conditioning check up

The technician, Dave, was knowledgeable and able to explain what the different readings meant and what he did with our units.

-Flora

Informative and efficient

Came the next day after the storm. Got the email they were on their way. Arrived on time. Explained everything clearly.

-Steffen’s

Great service

Very polite. Great service

-Pam

Speedy Service!

Our water heater went out this morning, and C & K was at our house within 30 minutes of calling to replace it. Dan was friendly, efficient, and cleaned everything up very well. It was also $300 less than Lowe’s quoted us.

-Jill

Amazing Service!

Well above our expectations! Always smiling and good mannered. Job was quickly done and done right.

-Jalisa

Timely Good Service with pandemic caution service.

Received information regarding servicing and condition of air condition. Also discussed current state of equipment and what I might expect in the future, which I appreciated.

-Cynthia

Great service

Dave was super friendly and did an excellent job.

-Joe

Great service, Will is very nice and I feel comfortable having him in my home!

A good feeling to have everything checked over and working good!

-Janet

Great service as always !!!!

Helpful service advice on our dynamic filter and service schedule for the UV bulbs.

-Steve

Love Cameron!

He showed up to my door with a mask on! How respectful! Cameron explained everything about our unit in terms we understood fully. Please give him a big thank you for us.

-Doug

Will call them for all my plumbing needs!

Helpful, honest, reasonably priced

-Alison

wonderful

David was wonderful, He used his mask and took off his shoes upon entering our home.. He gave helpful hints and explained everything about our air conditioner.. He’s an asset to C & K.

-Diane

It was a awesome service. He was so great and very nice. Good price for the amount of work.

I would recommend C&K. They give great service.

-Ray

Friendly, knowledgeable, polite service

Dan answered all my questions knowledgeably, worked efficiently, and took care of my property as he worked. I trusted his expertise.

-Cheryl

Friendly, knowledgeable, very helpful

Cameron knew exactly how to troubleshoot and fix my AC that was freezing over on these hot days. He quickly ran through his solutions and fixed other issues along the way. I now have an AC unit that I know is in good working order and is blasting cold air, so we couldn’t be happier. Very friendly, and very knowledgeable, seemed like very fair prices to me, so I am a happy customer. Thanks Cameron!

-Elliot

Excellent service.

Cameron did an excellent job, and he was very conscious of anti-covid restrictions. wearing mask, gloves and over-shoes.

-Varadarja

Diana

Dan did an outstanding job during the service call on Friday, June12. He took time to listen and understand the issues I have been experiencing with the air conditioner. He explained the problem and recommended corrective action. He was very efficient and professional the entire time. I would highly recommend Dan as a service provider.

-Diana

Always the best!

Dave, is a good listener!

-Vic

David’s service was exceptional

David was very thorough in explaining the work he performed.

We are very pleased with the service he provided.

-Don

Great service.

The tech was excellent and thorough

-Vikram

cbunde

David with C&K understood my noise problem from the beginning and spent time looking for it and testing the unit downstairs and checking the condenser until he was sure what was causing the vibration noise. He was thorough and polite and I would recommend him to anyone. He also was careful to keep his mask on at all times which is not an easy thing to do when he was going up and down the stairs. I also appreciate the text prior to the technicians arrival and David also phoned to let me know he would be at my house shortly.

-Carole

fast service for my emergency

Very neat, personable, explained everything he did and what I should know, when he left it looked like no one was here. We have been C&K customers for 13 years. Today again shows why C&K are the only service we would call. thanks to all the staff, Person that answered the phone was great,tell her thanks for us!

-Robert

Great service for a great price,

David Bowers called and was on time. Wore his mask and was very professional, Always have had good service and professional people doing their job. Worth the price, pc

-Phyllis

Very professional and knowledgable

He explained everything he checked and what we might expect in the future with our HVAC system. Very impressed!

-Mary

Great company

Very happy with the technician and price.

-Rod

Great Service

Highly professional service including a phone call prior to arrival, full reports and post-service surveys.

-Nicola

Excellent service!

Was excellent at explaining what he was doing. Used good social distancing!

-Vicki

Cameron was Tremendous!

Cameron was awesome! He came early (but called first to make sure it was okay), and finished quickly, showed me how to use the unit and the maintenance required. He was extremely polite, and clearly understood the need for social distancing and kept himself and us safe by using gloves, and boot covers at all times (in addition to maintaining distance.
He also answered all of my questions!
Thanks again!

-William

April 9 check

Dave explained the issues that he found, gave a honest recommendation and was able to replace the worn parts quickly.

-Eddie

Great Service

Fast and efficient. Thanks for doing your service during this time of distancing.

-Wendy

Great service

Cameron demonstrated excellent customer service and attention to detail. Very satisfied.

-Carole Bunde

AC service

On time, pleasant, cleaned up, super service!!

-Kim

Robert

Great! On time, called when he was on the way. Very pleasant experience.

-Robert